Check out some FAQs below, or reach out if there's something you wanna know that we haven't covered here.
About The Brand
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“How do I get amazing fucking skin?” It’s not just the question you're asking yourself. It’s the question behind everything we do here at ST.SAJ.
We're here to cut through the noise and help you build a routine that's perfect for the skin you're in, right down to that weird little freckle above your left eye.
We’re backed by science. We're driven by quality. We're powered by results. Plus, we look damn good while we’re doing it. -
"For me, 'Saint' is a symbol of guidance and it's also a messenger. My son's name is Sage, which means wise. Of course, I had some fun with the spelling because I love the way the "J' looks! So the name ST.SAJ represents spreading knowledge of skincare and guiding you towards hydrated skin but also has a beautiful connection to family."
- Emmylou Maccarthy, Founder of ST.SAJ (/seint sayj/)
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Founder Emmylou Maccarthy has walked the walk all her professional life. She’s a beauty therapist and makeup artist who has worked with some of the world’s most prestigious brands as part of her media career. Now she’s ready to talk the talk.
In true Emmylou fashion she's put together a team of dead set geniuses to bring her dream to life, resulting in the kind of skincare you’ll wanna tell your friends about. -
Clear beauty puts the focus on information and transparency. We want to make sure you are given all the information you need to make an educated choice about what goes onto your face and body.
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The clever people at Chemist Warehouse know a good thing when they try it. That's why we're thrilled to announce our exclusive partnership with the home of Australian skincare. Head down to Chemist Warehouse in South Wharf DFO (Melbourne), where you can touch, smell, try and buy the entire ST.SAJ range for yourself. Or shop online at Chemist Warehouse now!
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Absolutely. We love animals as much as we love great skin, so all our skincare products are 100% cruelty-free and vegan. No exceptions.
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ST.SAJ skincare products are proudly formulated and produced in Australia.
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Products & Ingredients
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First…congrats on asking the question. Educating our kids about skincare has never been more important. There’s a lot of noise out there so we’ll keep it simple.
Tweens (9-12):
If your tween hasn’t started showing signs of puberty yet, hasn’t got an oily T-zone and still hasn’t got their period then they don’t need ST.SAJ just yet. But once that puberty train rolls into town, come back and find us. We’ll be here for you!
Teens (13 onwards)
If your teen has started to show signs of puberty including pimples, breakouts or an oily T-zone, or they’ve got their period, then they can start using our gentle cleansers. Start slow, and use every second or third day. If your teen is dealing with breakouts we recommend patch testing NIAGLOW CLARITY BOOST before using twice a week in the T-zone. If they haven’t got breakouts (yet!), our PEPTIDE POWER ESSENCE and HYALURONIC SMOOTHING COMPLEX are a great start their skincare journey. The most important bit? Remind them of the importance of locking it all in place with a moisturiser.
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No worries! Take a look at the ingredients list on each product page to see if it’s suitable for your skin and always patch test before use.
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The Korean art of layering skincare is a game-changer. It's not only an effective way to get the most from your skincare products, but a beautiful act of self-care. Layering your products only adds an extra few minutes to your routine, but damn will it level up your skin game!
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Hell yes, we're not the jealous type. Our products play nice with others, so you can easily incorporate them into your current routine without any drama.
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We’ve formulated our products to be safe and effective, but if you’re using strong actives like retinoids, give us a shout and we’ll help you customise your routine.
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If you believe you’ve had an allergic reaction to a ST.SAJ product, please email glow@stsaj.com straight away. Stop using the product for now, but don’t throw it away. If you’ve used less than 20% of the product we can discuss a refund after our team assesses the images of your reaction.
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Yep. ST.SAJ is proudly registered with the Australian Made Campaign Ltd. We're excited to rock the iconic Australian Made logo on our packaging!
Shipping & Delivery
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Sure is! We are so excited to be exclusively available at Chemist Warehouse. You can find us in store at South Wharf DFO (Melbourne) or online at Chemist Warehouse.
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Chemist Warehouse has got you covered with Regular Post, Express Post, and Fast Delivery. Head to the Chemist Warehouse website for more info.
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Yes, Chemist Warehouse does ship worldwide, but please note that some items may not make it past customs in certain countries. They can’t ship to Germany or the Netherlands due to customs issues. Shipping fees and delivery times vary, so check with Australia Post International for details on your specific location.
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After Chemist Warehouse dispatches your order, they’ll send you a tracking number so you can follow your ST.SAJ goodies on their journey. Just click the link in your email to keep an eye on your delivery every step of the way.
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If your order hasn’t arrived as expected, check your order status online or visit the delivery partner’s website for updates. If you’re still having issues, reach out to the Chemist Warehouse Customer Service team, and they’ll help sort it out.
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For Australian orders, here’s the lowdown: Regular Post takes about 5 business days, Express Post is faster at 2 business days, and if you need it ASAP, Fast Delivery can get it to you the same day when you order by 3pm.
Returns & Refunds
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If you have changed your mind about your order, Chemist Warehouse will offer you an exchange or refund if it meets all the requirements of their Returns Policy.
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Where an item is eligible for a refund, Chemist Warehouse will refund the price of the item via your original payment method. Shipping costs for the order and return cannot be refunded.
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To start this process please follow the returns process by visiting the Chemist Warehouse Contact Us page and selecting ‘Returns’ in the drop-down menu.
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If you believe you’ve had an allergic reaction to a ST.SAJ product, please email glow@stsaj.com straight away. Stop using the product for now, but don’t throw it away. If you’ve used less than 20% off the product we can discuss a refund after our team assesses the images of your reaction.
